CLA
Developed a cutting-edge platform to streamline worker data management and enhance remote customer service. The platform needed to bring clarity to a complex ecosystem of services, improving efficiency and minimizing data loss. The challenge? Building an intuitive tool to serve diverse roles within the organization, from customer service agents to managers.
Task
Design a data management and customer service platform, focusing on improving data visualization, streamlining workflows, and minimizing information gaps across different roles within the organization